[Resolved] After updating the plugin, none of our websites are functioning properly

Problem:
After updating the WPML plugin, the client's websites are not functioning properly and continuously loading.
Solution:
We recommend enabling the debug mode to identify the root cause of the issue. Here are the steps to enable debugging:
1. Open the

wp-config.php

file.
2. Locate the line

define('WP_DEBUG', false);

and change it to:

define('WP_DEBUG', true);

3. Add the following lines to ensure errors do not display on the site but are logged:

define('WP_DEBUG_DISPLAY', false);

define('WP_DEBUG_LOG', true);

This configuration will save the errors to a

debug.log

file in the

/wp-content/

directory. For more detailed instructions on debugging WPML, visit WPML Debugging Documentation.

If this solution does not resolve the issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML Support Forum.