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Supporter timezone: America/Sao_Paulo (GMT-03:00)

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This topic contains 4 replies, has 0 voices.

Last updated by Pierre Sylvestre 4 days, 18 hours ago.

Assisted by: Pierre Sylvestre.

Author Posts
February 18, 2026 at 8:48 pm #17833953

marcialB

Hi there

I recorded a video: hidden link

Thanks for fixing this. I can provide a staging site for your developers to investigate.

Best,
Marcial

February 19, 2026 at 1:09 pm #17835978

Pierre Sylvestre
Supporter

Languages: English (English ) French (Français ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi Marcial,

I am currently trying to reproduce the issue locally, and I'll get back to you soon.

Thanks,
Pierre

February 19, 2026 at 1:47 pm #17836238

marcialB

Hi Pierre

Thanks for letting me know. The offer still stands if you would like to look into our setup as well.

Best,
Marcial

February 19, 2026 at 3:57 pm #17836695

Pierre Sylvestre
Supporter

Languages: English (English ) French (Français ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi Marcial,

Indeed, I didn't manage to reproduce on my local site.

Could you please provide an access to your staging site? Or a Duplicator package so we can deploy and debug locally?

Thanks,
Pierre

February 19, 2026 at 7:07 pm #17836977

Pierre Sylvestre
Supporter

Languages: English (English ) French (Français ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Marcial,

I ran some manual tests and it leads me to a different conclusion.

The issue stops as soon as I disable the plugin FacetWP, while ACFML is still active.

It's disabled on the staging site, can you please give a try and confirm?

Thanks,
Pierre