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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

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This topic contains 10 replies, has 2 voices.

Last updated by Long Nguyen 3 months, 1 week ago.

Assisted by: Long Nguyen.

Author Posts
August 8, 2024 at 7:44 am

mickd-3

Background of the issue:
I like to change currency according to the country selected during checkout process on my site hidden link.

Symptoms:
No specific issue or error message mentioned.

Questions:
How can I change the currency according to the country selected during the checkout process?

August 8, 2024 at 8:50 am
August 9, 2024 at 1:42 am #16054647

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I'm discussing this issue with our 2nd tier support. I will update you here when I have more information.

It is a new feature of the plugin GDPR Cookie Consent so meanwhile, you can contact their support and ask them if they are aware of this issue.

Thanks for your co-operation.

August 9, 2024 at 5:21 am #16054789

mickd-3

Hi Team,

I spoke with them and Plugin support team said, they will check with the developers... Waiting for the reply from them as well...

Thank you...

August 12, 2024 at 1:22 am #16060238

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Let me know if you have any information from the GDPR Cookie Consent plugin support.

Thanks.

August 14, 2024 at 2:01 am #16068459

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

While we are waiting for the plugin author's feedback, our 2nd tier support found a workaround to translate the cookie consent message to a custom language on the sandbox site. Please follow steps below:

1. Go to WPML > String Translation > Translate texts in admin screens.
2. Look for the "[wcc_banner_template_gdpr-1][en]html" string > Add it to String translation.
3. Go back to WPML > String Translation and translate the text in HTML string to the custom language.

Following the documentation https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Thanks.

Sandbox – Just another WordPress site 2024-08-14 08-43-11.png
August 15, 2024 at 8:15 am #16073335

mickd-3

Hi Team,

But this is working only for the default text that plugin had...

if i add any custom texts, i could not translate that... it is not showing in String translation...

August 15, 2024 at 8:44 am #16073402

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Can you let me know where you add the custom text? I will try to translate it and share a screen record with you.

Looking forward to your reply.
Thanks

August 15, 2024 at 10:44 am #16073921

mickd-3

In Cookie Notice, Please check the screenshot...

Cookie-Consent-‹-Painfree-Cream-—-WordPress.png
August 16, 2024 at 1:22 am #16076456

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I follow steps above to translate the custom texts in the cookie message. Please check the attached screenshots.

Looking forward to your reply.
Thanks

Cookie Consent ‹ Sandbox — WordPress 2024-08-16 08-09-46.png
String Translation ‹ Sandbox — WordPress 2024-08-16 08-20-03.jpg
Sandbox – Just another WordPress site 2024-08-16 08-20-41.png
August 27, 2024 at 8:43 am #16108318

mickd-3

Hi Team,

I could not see the Banner Template of GDPR, Only CCPA admin string is showing... Please check the screenshot...

String-Translation-‹-Painfree-Cream-—-WordPress.png
August 28, 2024 at 1:27 am #16112340

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I suggest you search for the keyword that is in the cookie title or message, it is easier to find the option. If you still cannot find the option name to translate the string, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/

Looking forward to your reply.
Thanks

The topic ‘[Closed] Change currency according to Country selected…’ is closed to new replies.