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This thread is resolved. Here is a description of the problem and solution.

Problem:
You have a developer subdomain and want to migrate all translations to your main production site without affecting the live site. You are also concerned about whether you need to pay again for the translations on the new domain.
Solution:
We assure you that all translations are stored in the database, so you won't be charged again for the same translations when migrating. To migrate your site, we recommend using the Duplicator plugin, which can be found here: https://wordpress.org/plugins/duplicator/.
You can find detailed documentation on how to use the Duplicator plugin here: https://snapcreek.com/duplicator/docs/
Additionally, here is a brief tutorial on using Duplicator: https://www.youtube.com/watch?v=3YDQ3Ey_2wY
After migrating, remember to register WPML on your new site and update your site key. This involves removing your old site domain and adding your new site in your WPML account under the "Sites" page (https://wpml.org/account/sites/).

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Last updated by Mihai Apetrei 1 month, 1 week ago.

Assisted by: Mihai Apetrei.

Author Posts
November 14, 2024 at 2:26 pm #16403395

judithR-10

Background of the issue:
I have a developer page that is a subdomain of my production site. I want to automatically translate everything on the developer site so that the live site remains unchanged. After completing all translations on the developer site, I want to migrate it to the production site, which is not a subdomain.

Symptoms:

Questions:
Is it possible to migrate translations from the developer site to the production site without affecting the live site?
Do I need to double pay my credits for both the developer and production sites since they are two domains?
What's the best process for achieving this migration?

November 14, 2024 at 3:24 pm #16403818

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there and thank you for reaching out.

All the translations are saved inside the database and you will not be charged again for the same translation.

To migrate your site, I recommend using the following plugin:
- https://wordpress.org/plugins/duplicator/

You can find the documentation here:
hidden link

Here's a brief tutorial on how to use Duplicator:
hidden link

This plugin should easily handle the URL-replacing process, too.

After migration, register WPML on your new site and enter the new key:
Log in to your WPML account >> go to the "Sites" page (https://wpml.org/account/sites/) >> Remove your old site domain from there >> add your new site >> it will provide you with a new key which you can add to your site in Plugins > Add new > Commercial.

As long as the migration process runs successfully, there should be no issues.

I hope you find this information helpful 🙂

Please let me know how things go.

Kind regards,
Mihai Apetrei