Background of the issue:
I am trying to scroll the images in the rotating gallery at the bottom of each page on my site hidden link. I used embedded HTML (script) and paired it to the arrow buttons above the gallery using CSS IDs. The embedded HTML includes CSS for hover effects and a jQuery script to handle click events for navigation. The script works on the homepage but not on the language versions.
Symptoms:
The buttons for scrolling the images in the rotating gallery do not respond on the language versions of the site.
Questions:
What needs to be done to make this shift work on other languages?
One of my colleagues will be taking over your ticket. In the meantime, I would like to share some helpful information.
The issue may be related to how you implemented your script. If you added it to the theme options, try placing it elsewhere.
You may be experiencing errors in the browser console related to your custom script. Please check the console logs to identify and analyze them in order to fix them.
The script is placed directly in an HTML widget on the site, built with Elementor. I don’t see any errors in the console, but I’m not very familiar with it.
I'm Osama from WPML forums support. I'll be glad to help you today.
First of all, sorry for the late reply; it was due to a higher workload.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please back up your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Please check your security plugin or server security rules as I see the following message.
(Due to protection of web servers from repeated attacks, we were forced to restrict access to administrative interface of web pages to selected countries. If you are currently in a foreign country, please sign in to WebAdmin, proceed to your domain management and disable this GeoIP filter in CMS section.)
Thanks for the access details. Please check the following steps:
1- Edit the translated home page using Elementor
2- Copy the HTML code from the default language
3- Paste it on the translated page
4- Check the translated page on the front end
I applied the above steps to the English home page. Please check and let me know if the slider arrows work correctly.
If that didn't help, you might need to consider adding this code to the theme files directly.
Thank you for your help. It works by replacing the html on each site as you said.
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