Divi Layout not updated

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This topic contains 5 replies, has 2 voices.

Last updated by Marsel Nikolli 1 year ago.

Assisted by: Marsel Nikolli.

Author	Posts
April 10, 2024 at 2:29 pm #15505379
jonathanH-37	Tell us what you are trying to do? I updated my EN footer (this is a Divi layout edited in Divi Builder) The FR footer doesn't change. Is there any documentation that you are following? No Is there a similar example that we can see? EN : See footer : hidden link FR : See footer : hidden link What is the link to your site? hidden link
April 11, 2024 at 8:42 am #15507709
Marsel Nikolli	Hi, Thank you for contacting WPML Support, I will gladly help you. Could you please try to follow the workaround from this errata: https://wpml.org/errata/divi-global-footer-translation-is-not-displayed-upon-changing-the-default-language/ and see if this resolves your issue? * Note: Please make sure you have a full backup of your website before making any updates/changes to your website. * Please, if you are using any cache mechanism try clearing the cache as well. Let me know how it goes, Marsel
April 24, 2024 at 8:17 pm #15562660
jonathanH-37	Hi, Thank you for your answer. This is not working. I can see a translation in French for review when I select layout name in translation management but when I accept the translation, I cannot see it live. Can you help me further?
April 25, 2024 at 7:39 am #15563713
Marsel Nikolli	Hi, Thank you for the update. I've noticed from the debug info that you are using WPML 4.6.9, please update to the latest version (v4.6.10). Also, please update any other plugin that might require an update on your website and check if the issue persists. * Note: Please make sure you have a full backup of your website before making any updates/changes to your website. Looking forward to your reply, Marsel
May 7, 2024 at 10:04 am #15601013
jonathanH-37	Hi, Version should not be an issue. I updated everything and still get this issue. Can you help? Best,
May 7, 2024 at 1:02 pm #15602136
Marsel Nikolli	Hi, I would need temporary access to your site's WP-admin to investigate this issue and understand it better. Please create an administrator user using any email address you prefer. Please fully back up your site (files and database) and confirm it in your next reply. Your next reply is set to private for you to provide the username and password details. Thanks, Marsel

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