If you're experiencing issues with random language assignments for categories after importing products using WooCommerce and WPML, where categories appear correct in the WooCommerce > Products view but show inconsistencies in the category view or WooCommerce Multilingual category view.

We recommend checking the following documentation to reconnect taxonomy translations to their default language terms: <a href=\'https://wpml.org/faq/how-can-i-reconnect-taxonomy-translations-to-their-default-language-terms/\'>https://wpml.org/faq/how-can-i-reconnect-taxonomy-translations-to-their-default-language-terms/</a> If the issue persists or involves many categories, consider creating a product that includes all categories and translating it. Import this single product first to ensure everything works correctly, then proceed with the rest of the products. Additionally, importing taxonomies in advance might resolve the issue. More details can be found here: <a href=\'https://wpml.org/documentation/related-projects/wpml-export-and-import/#import-multilingual-content\'>https://wpml.org/documentation/related-projects/wpml-export-and-import/#import-multilingual-content</a> If these solutions do not resolve your issue or seem outdated, we highly recommend checking related known issues at <a href=\'https://wpml.org/known-issues/\'>https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance at <a href=\'https://wpml.org/forums/forum/english-support/\'>WPML support forum</a>.

Export/import product category problem

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Tagged: Documentation request

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Last updated by przemyslawD-3 1 month, 3 weeks ago.

Assisted by: Otto.

Author	Posts
February 18, 2025 at 10:03 am #16717798
przemyslawD-3	Background of the issue: I am trying to copy products from one WooCommerce-based online store to another. The store is translated from Polish into English, German, French, Italian, and Spanish using WPML. I used the default WooCommerce import/export function and the WPML import/export extension. Link to a page where the issue can be seen: hidden link Symptoms: The products and attributes import correctly, but the categories have random language assignments. In the WooCommerce > Products view, they seem correct, but in the category view or the WooCommerce Multilingual category view, there is chaos. Questions: What could be the cause of the random language assignments for categories? How can we fix the issue with category language assignments?
February 18, 2025 at 12:48 pm #16718905
Otto WPML Supporter since 09/2015 Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00)	Hello, I am not sure why the import failed. But this documentation may help you to fix it: https://wpml.org/faq/how-can-i-reconnect-taxonomy-translations-to-their-default-language-terms/ If it does not work or there are too many. You may try creating a product that includes all the categories and translate it. Import just that product and check everything works fine and then import the rest of the products. Also importing the taxonomies in advance may help: https://wpml.org/documentation/related-projects/wpml-export-and-import/#import-multilingual-content Please, let me know if this points you in the right direction. Best Regards, Otto
February 26, 2025 at 2:47 pm #16751665
przemyslawD-3	I fixed the categories manually. It's not the best solution, but it worked.