Failed to load engines

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate content using the WPML plugin but encounter an error that says 'Failed to load engines'.
Solution:
1. Try reloading the page a few times as it might be a temporary connection issue.
2. Temporarily deactivate all plugins except for WPML to see if the issue still persists. Ensure you back up your database before making any changes.

If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Also, check the related known issues and verify you have the latest versions of themes and plugins installed. For further assistance, please visit our support forum.

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Tagged: Exception

This topic contains 2 replies, has 1 voice.

Last updated by Andrey 3 days, 11 hours ago.

Assisted by: Andrey.

Author	Posts
July 1, 2025 at 5:30 pm #17189638
areejS	Background of the issue: I am trying to translate content using the WPML plugin, but I encountered an issue. Symptoms: The plugin reports 'Failed to load engines' when I attempt to translate. Questions: Why am I seeing 'Failed to load engines' when trying to translate? How can I resolve the 'Failed to load engines' error?
July 1, 2025 at 6:50 pm #17189934
areejS	Tried resetting the license, but it didn't work. Tried a different browser, no help. Checked the server firewall, it's not that either.
July 1, 2025 at 8:01 pm #17190122
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Please try reloading the page a few times, as there may have been a temporary connection issue. If possible, temporarily deactivate all plugins except for WPML and check if the issue persists. Remember to back up your database before proceeding with any changes.