But I am not on Ubuntu, I'm on Debian GNU/Linux 10 (buster)
apt-get upgrade
doesn't do anything (it's up to date)
I contacted the support of my server and ran
apt install php7.3-xml
That didn't solve the problem.
I did
# php -m
[PHP Modules]
(...)
shmop
sockets
(...)
So it looks likes simplexml is not installed.
I tried
# apt-get install php7.3-simplexml
Reading package lists... Done
Building dependency tree
Reading state information... Done
Note, selecting 'php7.3-xml' instead of 'php7.3-simplexml'
php7.3-xml is already the newest version (7.3.22-1+0~20200909.67+debian10~1.gbpdd7b72).
0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+01:00)
Hi,
Thank you for contacting WPML support!
Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
If you run phpinfo (hidden link) on your site root, do you see this? If not there, then SimpleXML is still not active (may require server restart) and there is nothing we can help with.
I hope we can fix it as I have a webinar in a couple weeks with Saleforce and many French NGOs so the French version is important.
Of course, I could still move my site back to Bluehost but I love my Greenhost wind powered vps!
Sorry for waiting, we have a higher queue these days.
Sometimes phpinfo can show SimpleXML enabled even if it is not working correctly or set up and running on the server. Typically on Debian systems, you have different PHP configuration for CLI and for PHP running as say an Apache module. Your phpinfo page may very well show SimpleXML as being enabled via web server, while it is not enabled via CLI.
To check if the module is enabled and running you can try creating a new PHP file with the next code and opening it. If you have SimpleXML enabled you will get the next message: ""SimpleXML functions are available.".
<?php
if (function_exists('simplexml_load_file')) {
echo "simpleXML functions are available.<br />\n";
} else {
echo "simpleXML functions are not available.<br />\n";
}
What can I suggest is:
- try installing another version, for example, php7.2-xml
- Contact you hosting support and make sure SimpleXML is installed, enabled working as excepted
- Please check the next StackOverflow pages for a possible solution:
Hi,
I created the php file and it returns
simpleXML functions are not available.
So I tried the solutions you suggested but on VPS I can't choose which php version is associated with WordPress. It has to be 7.3.
The hosting is on on Debian 10 (buster) but can't find any info about installing simpleXML on this version.
For now, my only option seems to be to move my website to a different host.
Unless you can think of something.
Thanks
I am sorry that I could not provide any more help, but this is an issue up to the hosting/server.
This could cause issues with some other WP plugins also not only WPML.
I tried my best to propose solutions that worked for other users, but unfortunately, they seem to not work for you. I can only suggest to try on another hosting or other proposed solution from Stackoverflow.
