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This topic contains 8 replies, has 2 voices.

Last updated by Shekhar Bhandari 4 years, 4 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
April 1, 2021 at 10:13 am

fernandoi-3

I have install WPML but some time page not found an error display

April 1, 2021 at 11:54 am
April 1, 2021 at 2:00 pm #8449457

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I debugged the issue and noticed that when you disable the "Anti-Spam by CleanTalk" plugin the issue is not happening, can you confirm it once?

Look forward to your reply.

Thanks

April 2, 2021 at 11:25 am #8454653

fernandoi-3

Still same error. when i active this "YITH WooCommerce Delivery Date Premium" plugin. why you are inactive this plugin.

Please check site with "YITH WooCommerce Delivery Date Premium" plugin activte.

April 5, 2021 at 3:11 am #8464391

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I have kept that plugin enabled, can you keep YITH WooCommerce Delivery Date Premium active and deactivate the "Anti-Spam by CleanTalk" and see if that helps.

Look forward to your reply.

Thanks

April 5, 2021 at 8:56 am #8465255

fernandoi-3

Hello

When i deactive "Anti-Spam by CleanTalk" plugin still not working.
Many times i was told you issue with "YITH WooCommerce Delivery Date Premium" this plugin.

Why you are west my time. This is little bit issue. but you never solve. Many times told your devloper with live chat ""YITH WooCommerce Delivery Date Premium"" this plugin. but your developer never check this plugin .
Please check proper from your side after told me . Please check below latest today video url.
i was deactive anti spam clean plugin after below video make.

I hope you give me 100% result asap.

thanks

hidden link

April 5, 2021 at 12:26 pm #8466463

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

On my setup when I disable the Anti-spam plugin without disabling YITH plugin, there is no issues at all, so I suggested you check it once.

Anyway, I have escalated this issue to our 2nd tier supporters and one of the 2nd tier supporters will take a look at this issue soon. I will update you as soon as I will have more info.

Thanks

April 7, 2021 at 4:38 am #8478457

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Our 2nd tier debugged the issue and noticed the issue is happening as the .htaceess is being rewritten, they suggested the following workaround, https://wpml.org/errata/htaccess-is-rewritten-with-language-folder/

Can you try to use the solution provided there and see if that helps?

Thanks

April 8, 2021 at 5:36 am #8487657

fernandoi-3

Hello still same issue.

Please check below issue. and make sure follow step in mention below video.

hidden link

Please don't tell me check without you check proper. last 1 week this problem occured but you never resolve this issue. Please make sure solve asap.

I have full site backup you can update or active/ deactive plugin or theme.

Many times told you issue with "YITH WooCommerce Delivery Date Premium" but you never check this plugin. if i deactive this plugin it's working fine. but when active this plugin 404 page found already mention in video. you not just check only home page. follow my video step. you come error after follow steps.
I am waiting your positive replay.

April 9, 2021 at 3:36 am #8497685

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I see on your site that the child theme is not activated at all and you have added the code to your child theme so it's not working, please add the code to the active theme or activate the child theme so it can work properly.

Thanks