This thread is resolved. Here is a description of the problem and solution.
Problem:
The client needs to change the WPML key for a new domain after transferring their site.
Solution:
If you're experiencing this, we recommend you follow these steps:
1. Log in to your WPML account and navigate to the Sites page at https://wpml.org/account/sites/.
2. Delete the existing site key.
3. Create a new subscription key for your site.
4. Go to your Site Dashboard, then to Plugins >> Add New >> Commercial tab.
5. Click on the “Unregister WPML from this site” button.
6. Register with the new site key and refresh the page.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 10 months, 2 weeks ago.
Assisted by: Osama Mersal.