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[Waiting for user confirmation] Issue in translated version of the site

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Supporter timezone: Europe/Kyiv (GMT+02:00)

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This topic contains 1 reply, has 0 voices.

Last updated by Andrey 5 days, 8 hours ago.

Assisted by: Andrey.

Author Posts
November 21, 2025 at 11:47 am #17598672

vidishP-2

Background of the issue:
I have the default language set on my site as German and the site has been translated to English. I am using WPML for this purpose.

Symptoms:
Many of the pages do not work as intended in the English version, such as the cart page at hidden link.

Questions:
Why are the translated pages not functioning as intended?
November 21, 2025 at 4:56 pm #17600135

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

First of all, I strongly recommend increasing the PHP memory limit — it is currently set very low and may cause unexpected issues.

If the problem continues after increasing the memory limit, please try the following:

1. Temporarily disable all plugins except:
• WPML
• WPML Multilingual & Multicurrency for WooCommerce
• WooCommerce
Then test again.

2. Switch to the parent theme Storefront (the default WooCommerce theme) and test the issue once more.
This helps determine whether the problem is related to your child theme or another plugin.

If the issue persists, please enable WordPress debugging to identify errors that occur when adding a product to the cart.

How to enable debugging
1. Edit your wp-config.php file and add (or update) the following lines before the comment
/* That's all, stop editing! Happy publishing. */:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

2. Replicate the issue.
3. Open the file /wp-content/debug.log and check for any WPML-related errors.
4. Copy and paste the full error message here so I can review it.