We have an issue with one of our websites. When a client sends a particular post to be automatically translated, it translates the majority to Spanish, however there are a couple of segments that have not been translated.
When looking into possible causes, some people have mentioned it could be theme elements, the posts are built using the default WP Glutenburg editor so this should have caused an issue
I've deleted the translated post and used other translator engines, however we get the same issue where bits of content are not updated.
On my last test, I copied a particular segment that had not been translated into a brand new post and triggered a translation, however the content was still not translated. (The new test paragraph I had added below was translated)
I feel as tho this is being caused by the translation memory. Is there anything that can be done to help?
This is one of the posts we've been having issues with:
Could you please:
1) Contact your hosting support team and ask them to change the PHP MEMORY LIMIT on your server to at least 256M. If you could get a higher value, it would be even better.
2) Increase the WordPress memory limit (WP Memory Limit) to at least 256 MB. WPML requires at least 128 MB.
Your current values are:
PHP Memory Limit 128 MB
WP Memory Limit 40 MB
The PHP MEMORY LIMIT should be changed by your hosting support team, as it is controlled on the server level.
Then, to change the WP MEMORY LIMIT inside WordPress, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.
Add this code to the wp-config.php file to increase WordPress's memory:
define ('WP_MEMORY_LIMIT', '256M');
Add this just before this comment:
// That's all, stop editing! Happy blogging.
The current values can be viewed under WPML > Support > WordPress.
These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied automatically.
Next, please take a complete backup of your site, including the database.
Then go to Plugins > Add plugin and click on the "Commercial" tab. Here, click "Check for Updates" and install the latest versions of our plugins.
Once the limits are adjusted and everything has been updated, please edit the original content, save it, and then complete the translation again to 100%.
If this did not solve the issue, please let us know.
