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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported an issue where Spanish texts were appearing under English labels in WooCommerce when using the WPML plugin.
Solution:
We suggested that the client might have inadvertently set the wrong source language for certain strings in WooCommerce. We recommended checking and possibly changing the source language of these strings. A step-by-step guide on how to change the source language of strings can be found here: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 0 voices.

Last updated by Dražen 1 week, 1 day ago.

Assisted by: Dražen.

Author Posts
December 12, 2025 at 10:45 am #17658743

jannekeS-2

We would like urgent support to have someone look into our plugin as soon as possible. It does not seem to be working correctly with WooCommerce. Currently, Spanish texts are appearing under the English labels.

Thank you for your prompt assistance.

December 12, 2025 at 11:00 am #17658814

jannekeS-2

I don't have an answer on this

December 12, 2025 at 11:02 am #17658817

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Since replies took a while and chat may get closed due to inactivity, I have create a ticket and we can continue here.

Can you share from where are these text coming from, some plugins or settings?

If not sure, that is also okay, just let me know.

Regards,
Drazen

December 12, 2025 at 1:16 pm #17659353

jannekeS-2

These text came from woocommerce

December 12, 2025 at 1:50 pm #17659411

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

Yes, it seems to be from WooCommerce, but not sure how it was created. If you have added these text somewhere or created them, please let me know.

If not, then you can follow the next guide and change the language of these strings to be correct, or select whole text domain WooCommerce and change the default language for that text domain.

- https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/

Let me know how it goes and if this helps.

Regards,
Drazen