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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're noticing that some translated pages are appearing on Google even though they haven't been published, and these pages display incorrect logos and theme colors, this might be due to a settings conflict or a compatibility issue. For instance, if your site's translated product page shows a different logo or theme colors compared to the original English page.
Solution:
First, ensure that you have not inadvertently published the product translations. Check your Translation Preference settings for the Product Post Type and Product Categories Taxonomy. You should have the 'Translatable - use translation if available or fallback to default language' option selected. This setting allows the default language products to be listed in the secondary language on the frontend without translation or content duplication.
Next, verify that your Elementor templates for the Header, Footer, and Single Product are translated into the secondary language. You can do this by accessing the following links in your admin area:

If after these checks the issue persists, it might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 2 voices.

Last updated by Bigul 11 months, 1 week ago.

Assisted by: Bigul.

Author Posts
June 25, 2024 at 6:59 am #15816879

cinanC

Background of the issue:
Hi, we haven't published translated languages like es, fr, de. But there are some translated pages showing on google.com. Also, hidden link This single product page shows the wrong logo & wrong theme colors as the original English page: hidden link And this is just one example, there are other wrong pages.

Symptoms:
Logo of translated page not shows correctly. Wrong theme colors on translated pages.

Questions:
Why are some translated pages showing on google.com even though we haven't published them?
Why does the single product page hidden link show the wrong logo and theme colors compared to the original English page hidden link?
Can you check and solve the issues with the wrong pages?

June 25, 2024 at 9:15 am #15818498

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

I see similar issues in French and German products(like the following ones).

hidden link

hidden link

This may be a conflict in the settings or a compatibility issue. Have you published the Product translations?

Please fill in the private details fields after a full site backup{mandatory}. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

--
Thanks!

Bigul

June 26, 2024 at 3:39 pm #15835509

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the login information. Now you have selected the *Translatable use translation if available or fallback to default language* option as Translation Preference for the Product Post Type and Product Categories Taxonomy. So it will list the default language products in the secondary language(on the frontend) without translation or content duplication. Now only one product is translated into the secondary language(Spanish). Refer to the attached images for more details.

However, the following Elementor templates(Header, Footer, Single Product) have not been translated into the secondary language yet.

hidden link

hidden link

hidden link

Therefore please translate the relevant Templates to secondary language and make sure the issue exists or not.

--
Thanks!

Bigul

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