Background of the issue:
I wish to translate Custom post types names in the breadcrumbs and URL (slug). Everything seems fine for the archive page, because I assign the archive template (built with Bricks builder) except to a particular Post type, also to the Custom page which has the same name as the Post type. You can see more details and demonstration here: hidden link
Symptoms:
The custom post type name is not translating correctly in the breadcrumbs and URL (slug) for a particular post type and custom page.
Questions:
How can I translate Custom post types names in the breadcrumbs and URL (slug)?
Also, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.
The issue seems to be the bricks breadcrumbs widget that you use.
I followed the steps below:
- Went to WordPress Dashboard > WPML > Settings > Post Tyeps Translation.
- Searched for Tour and clicked the link below it in the table to show the base slug.
- Translated the slug to `ture` for Croatian and clicked the save button.
- Went to "WordPress Dashboard > Settings > Permalinks".
- Clicked the "Save" button to flush the permalinks cache.
Now if you check a single post of tours such as:
hidden link
And use the top right language switcher to change it to HR language you will see that the URL in the address bar works correctly and shows the base slug as `ture` and not tour:
hidden link
But the breadcrumb feature does not show that. This shows there is a compatibility issue there.
Would you please test by adding another method of breadcrumbs and see if it works?
Thank you very much for your feedback. Now, we have a solution for slug translation (I will do the same for the rest of the post types).
However, the Post name is something else (it's not the slug name in the breadcrumbs - it's a Post name - so if you change the slug, that won't change anything in the breadcrumbs).
I believe I have changed the post name (according the explanation in the video), but maybe I missed something (or I did something wrong). Could you please check that?
If everything is fine and I did that correctly, then indeed - something very strange happened in breadcrumbs.
P.S. I added Slim SEO breadcrumb to Croatian version of the Tour single template. You can see the result here: hidden link
So, it's the same output regarding the custom post name, as it was before. That means, it's not the breadcrumbs problem, but it is something else.
I didn't see your answer (until now). Usually I get some notification on my email, but not this time. That's why I am also late with my feedback.
Regarding the login information, you already have it. Please, check my Private message sent JUNE 19, 2024 AT 4:56 PM.
Thank you very much.
P.S.I made a backup, a few mins ago (just in case 😉
Does anybody from your team work on the Site? Because I see many things are deactivated (many plugins - and the theme too, during today's morning).
I also have to work on the Site (together with my coworker), and need to know what is happening, because we can't work. Nobody didn't warn us about such changes.
So should I tell the second-tier support stop working on that? I'm sure you will understand that we need to have a version so we can freely troubleshoot and we already were clear about that in previous back and forth.
It's not problem if you wish to deactivate the plugins and to work on that.
However, I need to know when that will happen (which day or days). Because, I spent many days (altogether) waiting and need to do also my changes on the Site (and coworker also works on that).
So, please send me the info about the day when you plan to work, otherwise I will still wait and won't able to do my things (and customer waits me to finish that Site).
Unfortunately, I do not have control over that as I do not know when the second tier support will double check the issue.
I tried to copy the website to our server but it did not work.
Is there any way you can provide a copy of the website that you do not want to work on? That way you will be able to work on the staging version and we will work on a sep-arate copied version.
I believe you can't migrate the Site due to its size. It's huge (around 17GB I think).
However, you can try without transfering the images. The images are the reason for its size.
Please, let me know if this will help.
My ticket has been open for more than 15 days, and there is still no progress. I have to continue to work on the Site because my client has been waiting for me to finish the project.
I was very satisfied with WPML support in the past, but this time, it's the opposite.
If you plan to help me, please do that in the next 2 days, because I will delete the Support login on Monday and restore my backup (because you or your college changed things in the backend and didn't bring back the original setup - and all that without solving the problem).
This is also an example of how not to work. This is not help - but the opposite of that.
I am still waiting for the solution. I already created a copy.
Would you please remove the user? That way you can continue your work on the website and as soon as I have an answer from the second tier I will inform you.
