Shifting character limits for automatic translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You have registered two websites with WPML but did not set the character limits for automatic translation initially. Now, you are unable to change the quota of auto-translated characters on these registered websites.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Go to Plugins → Add New and click the Commercial tab. Then, click 'Unregister WPML from this site'.
2. Once the page loads, click on 'Register WPML'. You will see a message asking you to enter the site key. Click on 'Get a key for this site'.
3. In your WPML account, complete the site key wizard and set it to 'Production site'.
4. Copy your new key and paste it in the Commercial tab. When done, you can delete your old site key in the WPML account.

Additionally, if you are looking for ways to improve the performance of your multilingual WordPress site, you might find our documentation helpful. Please visit Boosting the Performance of Your Multilingual WordPress Site.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 5 replies, has 0 voices.

Last updated by Andrey 4 months, 1 week ago.

Assisted by: Andrey.

Author	Posts
February 26, 2025 at 4:27 pm #16752260
jqh	Background of the issue: I have already registered 2 websites with WPML, but I didn't set the character limits for automatic translation when I assigned them. Now I want to change the quota of auto-translated characters on these 2 websites. Symptoms: I am unable to change the quota of auto-translated characters on my registered websites. Questions: How can I change the quota of auto-translated characters on my registered websites?
February 26, 2025 at 10:13 pm #16753548
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Have you tried to register both of your websites and make the needed settings? 1. Go to Plugins → Add New and click the Commercial tab. Click Unregister WPML from this site. 2. Once the page loads, click on Register WPML. A message asking you to enter the site key will appear. Click on Get a key for this site. 3. In your WPML account, complete the site key wizard and set it to Production site. 4. Copy your new key and paste it in the Commercial tab. When done, you can delete your old site key in the WPML account.
February 26, 2025 at 10:41 pm #16753594
jqh	I used an 8-core 16-threaded server. Why did the server use more than 60 percent CPU when WPML was installed, when it wasn't, the server's CPU utilization is less than 5 percent
February 26, 2025 at 10:49 pm #16753599
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Are you referring to the same issue you initially reported? However, I cannot say for sure why you are experiencing such static, but you may want to take a look at our documentation: https://wpml.org/tutorials/2022/03/boosting-the-performance-of-your-multilingual-wordpress-site/
February 27, 2025 at 9:33 pm #16758314
jqh	I still have a question. I read your official documentation that WPML and WP Sheet Editor are compatible, but I use WP Sheet Editor to copy the product from the main language to the secondary language and sometimes images appear, but sometimes the picture will not appear in the secondary language, what is the reason for this? New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-i-use-wp-sheet-editor-to-copy-the-product-from-the-main-language/
February 28, 2025 at 3:31 pm #16761688
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. I opened a new ticket to answer your new question. This will also help other users with similar problems find solutions when searching the forum. I will reply here: https://wpml.org/forums/topic/split-i-use-wp-sheet-editor-to-copy-the-product-from-the-main-language/