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[Closed] Shipping rate showing wrong

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Supporter timezone: Europe/Zagreb (GMT+02:00)

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Last updated by Bruno Kos 7 months ago.

Assisted by: Bruno Kos.

Author Posts
December 16, 2024 at 6:36 am

mickd-3

Background of the issue:
I am trying to resolve an issue with the shipping rate on my site hidden link. After conversion, the shipping rate is showing incorrectly.

Symptoms:
Shipping rate after conversion is showing the wrong rate.

Questions:

December 16, 2024 at 7:26 am
December 16, 2024 at 7:37 am #16516012

mickd-3

Looks like the shipping rate entered in points are automatically converted to nearest integer...

Like 4.4 - 4 Euro
and 4.5 and above to 5

and then it is converting to dkk currency
December 16, 2024 at 1:49 pm #16517627

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

There is an option for rounding:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#setting-currency-options-and-rounding-rules

But I am not sure how would it apply to shipping costs that are separate from prices as defined in products.

Would you be willing to provide me with WordPress credentials so I could investigate the issue directly? The logins with one-click no longer work for us.

I marked your next reply as private so that you can safely add credentials.

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