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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where the inner tabs of the sidebar menu in the Swedish version of their user dashboard were not functioning correctly, leading to 404 errors, despite updating the Tutor LMS plugins.
Solution:
We recommended that the client should maintain the same slug for the dashboard page in both the original and the translated versions. Specifically, the slug should be set to '/dashboard/' for the Swedish page as well. This change resolved the issue with the inner tabs.

Please note that this solution might be outdated or not applicable to your specific case. If you're still experiencing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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This topic contains 7 replies, has 0 voices.

Last updated by Dražen 2 weeks, 4 days ago.

Assisted by: Dražen.

Author Posts
August 14, 2025 at 8:18 am #17320103

Dixa Butani

The issue with the sidebar menu in the Swedish version of the user dashboard has been resolved after I updated both Tutor LMS plugins. However, the inner tabs within the menu are still not functioning as expected — clicking them redirects to a 404 page.

I have also checked by commenting out all my custom code, but the issue with the inner tabs remains. The main menus now work after the plugin updates, but do you happen to have any idea what might be causing the inner tab issue?

August 14, 2025 at 8:23 am #17320113

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

let's continue in this new ticket.

I checked, and it seems you need to keep the same slug for translated dashboard page also.

Please edit your SW page and change slug to /dashboard/, then it works fine.

Regards,
Drazen

August 14, 2025 at 8:55 am #17320203

Dixa Butani

Do you mean by I need to keep same slug "dashboard" for both swedish and english and should not transalate this in swedish?

August 14, 2025 at 9:29 am #17320284

Dixa Butani

Hello,
My issue now is resoved.
Thank you so much for your help!!!!

August 14, 2025 at 9:49 am #17320335

Dixa Butani

I wanted to ask that you haven't made any changes in my website right?

August 14, 2025 at 10:24 am #17320531

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

That’s great — yes, keep the same slug for both pages.

No, I haven’t made any changes to your website.

Regards,
Drazen

August 14, 2025 at 10:45 am #17320619

Dixa Butani

Thanks, Issue is resolved now.

August 14, 2025 at 10:55 am #17320645

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks, I will close the ticket now.

Regards,
Drazen