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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed confirmation on the calculation of 1.5 million credits for translating their website into multiple languages and requested an estimate of potential monthly costs under a Pay-as-You-Go plan.
Solution:
We confirmed that the client's calculation of 1.5 million credits costing approximately €512 was correct. We also clarified that under the Pay-as-You-Go plan, the monthly costs would depend on the actual words/credits used; there is no fixed monthly fee, and if no credits are used, no charges apply.

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This topic contains 3 replies, has 0 voices.

Last updated by Dražen 1 week ago.

Assisted by: Dražen.

Author Posts
March 25, 2025 at 12:05 pm #16857382

hassanM-11

Hi,

As per your request, I have created your user account, and you can now log in to the website to check the integrations.

Additionally, I’d appreciate it if you could confirm the number of words we need to translate per language. Based on your website's word-count and credit estimation, translating 187,500 unique words on our website into four languages would require approximately 1.5 million credits, costing around €512 (screenshot attached).

We plan to translate our website into Arabic, Azerbaijani, French, and Russian (one by one). However, there is no option for a customized package of purchasing 1.5m credits—only the ability to switch to a Pay-as-You-Go plan.

With Pay-as-You-Go, we lack visibility on the potential monthly costs. Could you please:

1. Confirm whether our calculation of 1.5 million credits for €512 is correct?
2. Provide an estimate of how much the costs would be per month?

Looking forward to your response.

Best Regards,
Hassan

March 25, 2025 at 12:09 pm #16857418

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello Hassan,

Yes, your results per our calculator are correct.

Your monthly cost will be as per words/credits used, there is no specific cost you pay. If you do not use it, you do not pay anything.

Regards,
Drazen

March 28, 2025 at 5:12 am #16870935

hassanM-11

Hi Drazen,
We have subscribed to pay as you go plan. Please translate everything on our website except the pages. We will translate pages manually. But want you to fix the homepage and menus for us. Thank you

March 28, 2025 at 7:20 am #16871196

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I am afraid that is not how we work or provide support, we will help with any doubts and issues you have, but we can not do the work for you.

I have already explained what you need to in the main ticket, please follow it and let me know there if any doubts or issues about the steps:

- https://wpml.org/forums/topic/split-property-listings-are-not-appearing-on-the-homepage/#post-16871194

Regards,
Drazen