Staging / Production relationship issues and persistent WPML

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This topic contains 1 replies, has 0 voices.

Assisted by: Lauren.

Author	Posts
July 9, 2025 at 1:02 pm #17219381
emilL	Background of the issue: I am trying to resolve a persistent issue with WPML on my production site where I keep seeing a 'WPML detected a new address for this site' prompt. I have attempted to follow the workflow correctly and even unregistered and re-registered the site key. The site is hidden link. Symptoms: I constantly see a 'WPML detected a new address for this site' box on my production site. Additionally, there is a bar at the bottom of the front end saying 'This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.' After re-registering the site key, a popup appears saying: 'Looks like this site was previously at hidden link and now it’s at hidden link. Do you still have the same site running at hidden link?' Questions: Is the site key not automatically managed by WPML when activated in the plugin? How should I manage the Staging and Production relationship to avoid these issues? Is there a specific workflow for pushing staging to production to prevent site key and automatic translation credits issues?
July 10, 2025 at 2:30 pm #17224527
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	I have reached out to our 2nd tier support to see if we can find a different solution. I will update here as soon as I hear back.