Strings cannot be translated using String Translation

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This topic is split from https://wpml.org/forums/topic/translations-rolled-back-to-primary-language-on-homepage/

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: Documentation request

This topic contains 3 replies, has 0 voices.

Last updated by Kor 2 weeks ago.

Assisted by: Kor.

Author	Posts
June 9, 2025 at 12:34 am #17116788
emmanuelleD-4	Hi Kor, Thank you for that. I have tried translating the items that rolled back to English and for some reason it seemed to work. When I tried it last time I noticed the issue, the translations would not save. The only thing that I could not translate again is the text "Subscribe to get access to all of the latest recipes and updates!" in the footer. It was translated in string translations. I note my French translation are still saved, but still the front end would show it in English. Could you help? Also, would you know what could have caused this issue? I would like to avoid it to occur again and most importantly that other translations such as posts or recipes roll back to English, since those are quite time consuming to translate. Many thanks, Emma
June 9, 2025 at 4:28 pm #17119116
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've translated the strings using String Translation and it works now. Could you check? https://wpml.org/documentation/getting-started-guide/string-translation/
June 12, 2025 at 10:06 am #17129372
emmanuelleD-4	Hi Kor, Thank you for that, it works fine. I still wonder what caused all of these elements to roll back to English while they were translated for a while and I hadn't worked on my blog since then. Is there any way to prevent this? Many thanks, Emma
June 12, 2025 at 10:56 am #17129664
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. This shouldn't happen. But since this is fixed, let's monitor this a few days. If the issue comes back, just ping me here and I will recheck.

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