Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 7 months, 1 week ago.

Author Posts
April 22, 2024 at 9:45 am #15549216

alexeyK-12

Hello,

We've identified he issue with links during language change. The problem arises when navigating the English version of the site, where certain pages, such as the "instructor profile," fail to load properly upon switching to Ukrainian or Russian. Instead of displaying the "instructor profile," the page redirects to the homepage or another page. hidden link

I'm attaching a video demonstrating the issue. hidden link

WPLMS support claims that this should be handled through the multilingual plugin Buddypress. hidden link
Could you please advise on what might be causing this problem?

April 23, 2024 at 2:17 am #15553357

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Alexey,

Thank you for reaching out to WPML support. While you're waiting for one of my colleagues to handle this ticket, let me offer you some initial debugging steps to assist with the issue promptly.

On the translation members page (for example hidden link), I see the member profile in other languages is available and accessible as well. I suggest you enable a minimal environment as below and see if it helps:
- Deactivate all plugins except WPML plugins and BuddyPress.
- Switch to another theme of WordPress.
❌ IMPORTANT: Please backup your database and website before proceeding ❌

Looking forward to your reply.
Thanks

April 23, 2024 at 8:03 am #15554116

alexeyK-12

Thank you for the tips, the issue has been resolved for now!