This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to translate the secondary language on your site, but the animated headline is not displaying properly, and your shortcode content is also not showing.
Solution:
We have investigated your issue and determined that it is not related to WPML or the translation process. The problem persists even when WPML plugins are deactivated. To troubleshoot, create a new page without WPML, add the same widget with the same content, and observe if the issue remains. If the problem continues, it suggests that the issue might be with how the Chinese characters are rendered in the widget. Adjusting the font weight and size in Elementor does not resolve the issue, but removing one letter from the problematic word allows the widget to function correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 9 replies, has 2 voices.
Last updated by 1 year, 7 months ago.
Assisted by: Osama Mersal.
