This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Documentation request
This topic contains 5 replies, has 2 voices.
Last updated by Christopher Amirian 6 months, 1 week ago.
Assisted by: Christopher Amirian.
Author | Posts |
---|---|
July 7, 2024 at 1:24 pm #15907344 | |
grzegorzK-16 |
Background of the issue: Again I am not sure where I should send my question 🙂 My request I sent quite a long time ago to checkout-plugins-stripe-woo plugin support (hidden link) and Stripe support (hidden link). But till now I have had no response. Probably you and Blocksy are my last chance to solve it. (The same question I sent to Blocksy support.) I am using the checkout-plugins-stripe-woo plugin for the payment method used in Poland. It is Przelewy24 (cpsw_p24). Plugin is a kind of connection with Stripe. Symptoms: Questions: |
July 7, 2024 at 1:36 pm #15907392 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi there, The chat was disconnected so I turned it into a ticket. Would you please provide the debug information for your website? https://wpml.org/faq/provide-debug-information-faster-support/ Also, I'd appreciate it if you could remove the maintenance mode on your website so I can test the front end. Finally, please do as follows and get back to us with the result: - Go to WordPress Dashboard > WPML > String Translation For more information: Thanks. |
July 8, 2024 at 3:24 pm #15914385 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi Grzegorz, Thank you. Yes I will need the login as when I want to go to the checkout page it asks for login info. I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. Make sure you set the next reply as private. |
July 10, 2024 at 8:15 am #15926445 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi Grzegorz, I want to thank you for all the detailed information that gave me a better understanding of the issue and I unfortunately found out that WPML can not help you on this matter. I explained in detail why and how the code works there in this video: hidden link Thank you and sorry to inform you that due to the fact that the portion you are talking about is loaded via iFrame from the stripe.com website, WPMNL does not have any control over that content as the content is not even part of WordPress. Thanks. |
July 10, 2024 at 9:15 am #15926894 | |
grzegorzK-16 |
Hi! At the same time, I correspond with the guys from stripe.com. So maybe they will come up with something. Thank you very much for your engagement, especially for the video!!! Thanks to this, I learned a lot 🙂 regards, |
July 11, 2024 at 1:17 pm #15935264 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
My pleasure Grzegorz! Hope you can get a solution from Stripe Thanks. |