The client reported an issue after migrating their website to a new domain, where the translation version was not updated, and the footer on the shop page was not translated.

<br />We reviewed the Arabic version of the client\'s site and confirmed that the pages and the footer on the shop page were correctly translated. We recommended that the client clear the caches from both the site and their browser to ensure that the most recent content is displayed. If the problem persists, we advised the client to inform us about where or how to check to see the issue, so we can investigate further.<br /><br />If this solution doesn\'t look relevant, please <a href="https://wpml.org/forums/forum/english-support/">open a new support ticket</a>.

Translation is not correct after migration

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This topic is split from https://wpml.org/forums/topic/multicurrency-revert-back-in-shop-catalogue-page/

Tagged: Exception

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 2 months ago.

Assisted by: Prosenjit Barman.

Author	Posts
November 21, 2023 at 3:22 pm #14888565
hazemS-5	Hello, I have another issue now that I migrated my website to another domain {tawwos.com), I successfully migrated all databases and files, but when I reviewed the translation version, it was not updated like the old version (dokhan.co). Also, the footer on the shop page is not translated. Can you help me, please ASAP?
November 23, 2023 at 8:54 am #14905057
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thanks for contacting WPML Support. I understand the issue you're having and will try my best to assist you in this matter. I checked the Arabic version of this site(tawwos.com) and can confirm that the pages are showing correctly translated. I haven't noticed anything unusual on the Arabic Version. I also checked the Arabic version of the Shop page and can also confirm that the Footer is showing correctly there. Please check this full-page screenshot(hidden link) for a better understanding(Scroll over the image to see the Footer). Since the translation appears correctly on the site, could you please clear the caches from both the site and your browser, and then check again? If the issue persists, kindly inform me about where or how I should check to see the issue. I will check accordingly and let you know what to do next. Looking forward to your response. Best regards, Prosenjit