Background of the issue:
I have installed a new plugin (Free Shipping Label) on my site hidden link. I have scanned the new plugin, and the strings are visible in WPML. The relevant strings have been translated from English in Dutch and saved.
Symptoms:
The translations are not visible on the frontend of the website. Cache and cookies have been cleaned up.
Questions:
What else can I do to get the Dutch translation visible?
Languages: English (English )Vietnamese (Vietnamese )
Timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Hi Henk,
Thank you for contacting WPML support, I’m happy to help you with this issue.
The plugin "Free Shipping Label" isn't available in our list of compatible plugins (https://wpml.org/plugin/) so you might experience some issues when using it with WPML.
Can you please help me replicate the issue on a clean installation of WordPress? You can access the admin area directly with this link hidden link
Kindly follow the steps below:
- Don’t restore your site there.
- Install Free Shipping Label plugin.
- Try to replicate the issue with minimal steps.
- Then let me know the steps to replicate it.
