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[Resolved] Use the same logo for all the languages installed on my website

This thread is resolved. Here is a description of the problem and solution.

Problem:
Logo image was not showing in a secondary language.

Solution:
I copied the site logo URL and searched that URL from WPML >> String Translation page and clicked on the Translate texts in admin screens » link at the bottom of the page and enabled it’s translation.

Then, went to WPML >> String Translation page and added the logo URL translation and it solved the issue.

Relevant Documentation:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 3 voices.

Last updated by Noman 1 year, 10 months ago.

Assisted by: Noman.

Author Posts
November 3, 2023 at 4:39 pm

ignacioF-9

Hi there, I'm contacting you because I want to use the same logo for all the languages installed on my website. However, when I put the logo in Spanish, the English logo disappears and only text is displayed. Can you help me?
November 3, 2023 at 5:52 pm
November 3, 2023 at 5:58 pm #14727961

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

There is another attempt that you can try before one of my colleagues take the ticket. It would be to update WPML - I could check that you're running outdated versions, so it might be related.

Please make sure to have a backup, and then, if possible, update the WPML plugins through the Plugns -> Add New -> Commercial tab.

We're looking forward to your reply. Thank you.
November 5, 2023 at 1:07 am #14732137

ignacioF-9

Can't solve it
November 5, 2023 at 8:10 am #14732377

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I’ve logged in to your site copied the site logo URL searched that URL from WPML >> String Translation page and clicked on the Translate texts in admin screens » link at the bottom of the page and enabled it’s translation as you can see in the attached screenshot.

Then, went to WPML >> String Translation page and added the logo URL translation and now it shows the logo image in both languages. You may update the translation from here: hidden link

Could you please check and confirm?

Thank you

Enable logo URL translation.png