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This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 7 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
November 15, 2023 at 11:17 am #14807407

andreeaB-3

Hello! website headers (both homepage and the rest of the website header) video is not changing on the translated pages.

November 15, 2023 at 1:02 pm #14808647

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

As per my understanding you are using Elementor for that purpose, right? Please see https://wpml.org/documentation/plugins-compatibility/elementor/ and check if anything helps from this guide.

On the other hand, I ‘ll also advise you to fix “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

See https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php for details. Increasing WP Memory may help improve the performance.

Please let me know and I'll try my best to further help you on the matter.

Regards.

November 15, 2023 at 1:19 pm #14808755

andreeaB-3

Thank you.
I made the changes you told me about.
I don't understand the issue, since this is not the first time I change the video and I didnt have this problem before, it showed on translated pages as well.

November 16, 2023 at 5:58 am #14822079

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the updates.

Before proceeding further, may I ask you to try the following?

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

- Deactivate all plugins except WPML and Elementor and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2023).

Please let me know and I'll try my best to help you further on the matter.

November 19, 2023 at 10:23 am #14870049

andreeaB-3

Thank you! The problem is solved!