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[Resolved] WPML multilingual CMS plugin cannot be used on the site.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to use the WPML multilingual CMS plugin on their site.
Solution:
We installed the latest version of the WPML plugin, which resolved the issue. We recommend the client to verify by checking their plugins page.

If this solution doesn't look relevant, we encourage you to open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 4 replies, has 2 voices.

Last updated by Kor 1 year, 6 months ago.

Assisted by: Kor.

Author Posts
January 18, 2024 at 7:23 pm #15201946

karleK

WPML multilingual CMS plugin cannot be used on the site.
January 18, 2024 at 8:01 pm #15202098

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Here is the ticket. Please allow me to prepare a report and escalate this to our 2nd Tier Support for further assistance.

January 22, 2024 at 9:10 am #15209981

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

I've installed the latest version of the WPML plugin and it works now. Could you please check?

hidden link

January 22, 2024 at 12:13 pm #15211226
karleK

Hi. It seems to be working now. Thanks. But I have another problem. My footer doesn't switch languages with language switcher. Stays in English. Conditions are set, but it won't change. Been trying to get a solution for it about a month now. Can you have a look at it?

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/footer-doesnt-switch-languages-with-language-switcher/
January 22, 2024 at 1:55 pm #15211748

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I'm glad that helped. I've split the ticket here https://wpml.org/forums/topic/footer-doesnt-switch-languages-with-language-switcher/ since it is related to the initial topic of this ticket. Kindly mark this ticket as resolved and we will follow up the footer issue on that ticket.