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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using the WPML plugin and encountering an issue where the thank you page after submitting a form on the contact us page appears in English instead of Arabic, despite being translated.
Solution:
We recommend checking how the form was created and how the thank you page is set to appear after form submission. It's important to ensure that the settings in your WPML configuration are correctly directing to the translated version of the thank you page in the appropriate language. Please provide more details about your form setup and share screenshots if possible, to help us better understand and assist you.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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Last updated by Andrey 1 week, 2 days ago.

Assisted by: Andrey.

Author Posts
July 1, 2025 at 6:02 pm #17189363

saraS-30

Background of the issue:
I am using the WPML plugin on my site hidden link. I am trying to ensure that the thank you page after form submission on the contact us page appears in the correct language.

Symptoms:
When submitting the form on the contact us page in Arabic, the thank you page appears in English, even though I have ensured it is translated.

Questions:
Why does the thank you page appear in English when the form is submitted in Arabic?

July 1, 2025 at 6:38 pm #17189898

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Could you please provide more details about how the form was created, and how the “Thank You” page is set after the form submission?

It would be helpful if you could also share some screenshots to better understand the setup and how it was implemented. This will allow me to give you more accurate guidance.