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[Assigned] WPML Setup stuck at Step 4 (AI Translation)

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This topic contains 2 replies, has 0 voices.

Last updated by marcusC-3 8 hours, 8 minutes ago.

Assisted by: Paola Mendiburu.

Author Posts
February 3, 2026 at 10:53 am #17786686

marcusC-3

Hello,

I am unable to proceed past Step 4 (AI Translation) in the WPML setup (version 4.8.6) on multiple projects. I have tried:

Deactivating all plugins and switching to a default theme
Resetting the database
Creating a fresh project in LocalWP with only WPML installed

The setup gets stuck, and in the console I see:

Error in AITranslation component: Failed to get parameters to initialize ATE dashboard: Emp
February 3, 2026 at 11:26 am #17787174

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Hi there!

I would like to request temporary access (wp-admin and FTP) to your staging site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**
- Please make a backup of the site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.
The private box looks like this: hidden link
February 3, 2026 at 1:45 pm #17788180

marcusC-3

Seems like i can't edit previous message to add the ftp-login