Yith request a quote not wokring after PTC translation

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Supporter timezone: Asia/Jerusalem (GMT+02:00)

Tagged: Compatibility

This topic contains 3 replies, has 0 voices.

Last updated by Itamar 2 days, 17 hours ago.

Assisted by: Itamar.

Author	Posts
November 25, 2025 at 10:50 am
Rene	Background of the issue: I am trying to make the page hidden link look the same as hidden link. I was attempting to use the WPML plugin for translation. Symptoms: The 'Yith request a quote' feature is not working after PTC translation. Instead of seeing the same products underneath the product, I got 'No products found'. Questions: Why is the 'Yith request a quote' feature not working after PTC translation? How can I make the products appear correctly underneath the product after translation?
November 25, 2025 at 11:46 am #17607802
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help. The following is what I wrote after your last comment. To proceed, I need answers to the questions I've asked. It is unclear to me how this problem could have happened only because of sending the products for translation. In any case, I must have a copy of your site before you send the English product for translation. I need to see the problem in action. This way, I might be able to trace where and how the problem occurred. Can you provide me with a copy of your site before this problem occurred? I'm currently editing the English product here: hidden link Can you please tell me how you added the section with the problem? Was it with WPBakery? Please see the attached screenshot. Regards, Itamar.
November 27, 2025 at 8:51 am #17614106
Rene	I can provide with a copy of hidden link that a duplcate of the website without the translation. The section with the problem is indeed with WPbakery
November 27, 2025 at 9:07 am #17614197
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Thanks for confirming this. You can upload your site's package to a service like Google Drive or Dropbox and share the link with me. For this, I'll enable private messaging for the following reply. Please note that my weekends are Friday to Saturday. And I'll be available to continue checking this issue and helping you next week. Regards, Itamar.