This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is attempting to translate strings into taxonomy using WPML on their WordPress site, but the translations are not displaying as expected.
Solution:
1. Ensure that all WPML plugins are updated to the latest version. This is crucial as newer versions of WPML are compatible with recent WordPress versions (6.5+).
2. Verify that the WordPress installation itself is updated to ensure compatibility and functionality with the latest WPML plugins.
3. If the problem persists, we recommend creating an admin account for further debugging by our team or allowing us to install Duplicator to create a copy of the site for local testing without affecting the live site.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please visit our known issues page to check for related issues. We also recommend confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, do not hesitate to open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 6 replies, has 2 voices.
Last updated by 1 year, 2 months ago.
Assisted by: Ilyes.
