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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a page or post using the Advanced Translation Editor (ATE) in WPML, but the editor doesn't load and keeps spinning.
Solution:
We recommend testing the ATE again to see if it works now. The issue should have been resolved. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If the problem persists, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 0 voices.

Last updated by Kristoff Henry 3 days, 21 hours ago.

Assisted by: Andrey.

Author Posts
April 3, 2025 at 2:29 pm #16892987

Kristoff Henry

<b>Background of the issue: </b>
I am trying to translate a page or post on my site hidden link using the Advanced Translation Editor in WPML.

<b>Symptoms: </b>
The Advanced Translation Editor doesn't load and keeps spinning.

<b>Questions: </b>
Are the ATE servers down or overloaded?

Screenshot 2025-04-03 at 16.38.26.png
April 3, 2025 at 2:30 pm #16893027

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Our team is working on a solution to this issue. I will let you know as soon as I have any news.

April 3, 2025 at 7:49 pm #16894749

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I appreciate your patience. Could you please test it again to see if it works for you? It should have been fixed already.

April 4, 2025 at 2:56 pm #16898182

Kristoff Henry

Hi Andrey,

Thanks for letting me know.
Yes, works fine again now!

Kind regards,

Kristoff