Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 10:00 8:00 – 10:00 8:00 – 13:00 8:00 – 13:00 9:00 – 13:00 -
- 11:00 – 17:00 11:00 – 17:00 14:00 – 17:00 13:00 – 17:00 13:00 – 18:00 -

Supporter timezone: America/New_York (GMT-05:00)

Tagged: 

This topic contains 0 replies, has 0 voices.

Last updated by Lauren 40 minutes ago.

Assisted by: Lauren.

Author Posts
February 3, 2025 at 7:22 pm #16664203

stavrosM-2

Background of the issue:
I am trying to edit the text the automatic translator gave me and change it to the one my client needs on the site hidden link. The advanced translator was working initially, but now it is not.

Symptoms:
The advanced translator isn't opening, leading me to a white page when I select the paragraph.

Questions:
Why is the advanced translator not opening and showing a blank page?
What steps can I take to resolve the issue with the advanced translator?

February 4, 2025 at 4:18 pm #16667859

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

Please see my previous reply and let me know once the migration has been completed. Thanks!

February 7, 2025 at 2:04 pm #16680144

stavrosM-2

Hello! I followed your instructions and started migration this morning. The process says it takes about 4 hours but still is at 0%. Should I cancel and repeat the process?

February 7, 2025 at 3:06 pm #16680398

stavrosM-2

The migration has been completed.

February 7, 2025 at 11:35 pm #16681476

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

I have marked the next reply as private. Please send me the username and password from your live site that was created before the migration. I will not be using this to login to the live site, just to log into the migration. Thanks!