Tell us what you are trying to do? When I go to media in the WordPress Dashboard I can see only 17 media files, but there are many more and they seem to be connected, because my English site finds them and they are on the FTP.
Is there any documentation that you are following?
Languages: English (English )French (Français )Arabic (العربية )
Timezone: Pacific/Easter (GMT-06:00)
Hello,
Thank you for contacting WPML support team,
Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps
1- Are these media files gone for all languages, or just the translations?
2- If it is only happening with the translated content, please create a full database and website backup then go to WPML > Settings > Media Translation and click the "Start" button after checking the following options:
- Set language information for existing media
- Translate existing media in all languages
- Duplicate existing media for translated content
- Duplicate the featured images for translated content
3- If it is only happening to the original language, could you please try to disable WPML temporarely and see if the issue persists? I find it hard to link WPML as the cause in this case.
4- It might not be related to this issue, but I recommend increasing your WP_MEMORY_LIMIT value to at least 256M (You currently have 40M)
Please follow this documentation to learn how to increase it :
