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This topic contains 8 replies, has 2 voices.
Last updated by Bobby 4 years, 8 months ago.
Assisted by: Bobby.
Author | Posts |
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August 18, 2020 at 3:56 pm #6824813 | |
richardT-27 |
I am unable to connect my home page with it's french twin. All other pages were able to connect, but this one does not show the "connect with translations" button |
August 20, 2020 at 12:47 am #6834619 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi There, Does the page have a translation attached to it already by any chance? If yes please delete it and empty the trash before attempting to connect with the "new" existing one. Otherwise, are you able to go to the translation and connect the translation with the default language (doing it backward). Let me know your results, please. |
August 20, 2020 at 7:17 pm #6840913 | |
richardT-27 |
This did not solve my problem |
August 21, 2020 at 1:15 am #6841647 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
I would like to request temporary access (wp-admin and FTP) to your site to test the issue. **Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken ** I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, |
August 21, 2020 at 5:47 pm #6847261 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Thank you for the access details! The issue is happening because the French page is having an active translation in progress being added. Meaning that the translation progress was happening from French into English. The translation is left in progress and this is why you are not able to connect them. I have now finished it, and removed it; You should be able to connect the pages now. Let me know your results, please. |
August 24, 2020 at 1:20 pm #6859899 | |
richardT-27 |
When i attempt to link them (via edit page), the english home page doesn't pop up in the dialogue window. Others do, but the Home page is missing from there. |
August 24, 2020 at 7:57 pm #6862611 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
I was able to clone the Home page and then use the cloned page to connect with the existing translation. Afterward, I set the new cloned home page as the "Home" and it looks as expected now. Let me know your results, please. |
August 24, 2020 at 7:59 pm #6862613 | |
richardT-27 |
Looks like it is working. What an odd fix! Thank you, i'll test it some more and let you know if it is fixed. |
August 24, 2020 at 10:59 pm #6863111 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Glad to hear it is working now! |