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This thread is resolved. Here is a description of the problem and solution.

Problem:
You have recently started using WPML for automatic website translation and have exhausted the initial credits provided. You need additional 3,324,718 credits to complete the translation of your entire website.
Solution:
We cannot create a custom credit package for you. However, we recommend two options:
1. Purchase multiple prepaid credit packages. You can buy these from this link.
2. Switch to the Pay-As-You-Go subscription for more flexibility. You can find detailed invoicing information at this link.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Marsel Nikolli 6 months, 2 weeks ago.

Assisted by: Marsel Nikolli.

Author Posts
June 21, 2024 at 11:34 am #15774414

bhavani-shankarS-2

Background of the issue:
I have recently acquired WPML and initiated the process to have our entire website translated automatically. Initially, I utilized the credits that were provided upon purchase. However, I still require an additional 3,324,718 credits to complete the translation of the entire website.

Symptoms:
I need additional translation credits to complete the translation of the entire website.

Questions:
Could you kindly provide me with the payment link at your earliest convenience?

June 24, 2024 at 10:24 am #15805579

Marsel Nikolli

Hi,

I've checked with our systems team and unfortunately, it is not possible to create a custom credit package.

What we can suggest to you are the options we already discussed:

1- you buy multiple times the prepaid credit packages

*You can buy a prepaid credit package from this link:
https://wpml.org/account/buy-credits-for-automatic-translation/

2- you switch to the Pay-As-You-Go subscription

* You can find detailed information for the invoicing details on this link: https://wpml.org/documentation/automatic-translation/automatic-translation-invoices/#how-pay-as-you-go-invoices-work

I hope you find this information helpful and thank you for understanding.

Kind regards,
Marsel