Thanks for contacting WPML forums support. I'll be glad to help you today.
1) First of all, sorry for the late reply due to a higher workload. Please edit the page in the default language and click the "Pencil" icon to check if the page is translated correctly in the translation editor.
2) It's unrelated to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)
You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:
Thanks for getting back. I'm not sure what you mean, as when I try to edit the default language page it gives me this message (see image attached). And, it's been over 2 days now and the automatic translation has still not completed?
This site is urgent for my client. Can I send you the WP login, and can you please resolve this issue for me ASAP. Thank you, appreciate it.
Sure, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.
Your next answer will be private, which means only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks for the access details. I checked the page "Bio Therapy", and was able to fix the issue by the following steps:
1- Edit the page in the default language
2- Click "I understand continue editing"
3- Add "V2" to the page's title and update it
4- Delete the "V2" and update it
5- Check if the page is translated correctly
Kindly check the German page and let me know if it works correctly. (hidden link)
I just checked 1-2 pages and on the menu navigation the German pages seems to be linked to the English ones (see image). Can you please fix? I need to keep changing the language on the selector to view the German pages.
1) The menu was not translated, so I translated it, which fixed the issue. You can edit the translated menu if you need to change anything. (hidden link)
2) We try to keep one issue per ticket in our forum. As the original issue is resolved, may I kindly ask you to open a new ticket for any additional questions?
Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.
Thank you! Also, my client needs me to edit some translations, but when I go to the editor and save the translations the changes do not reflect on the front-end of the site.
