This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with the Cash on Delivery (COD) payment option not showing support for a newly added currency in their WooCommerce settings, as indicated by a 'Not supported' message in the WPML settings.
Solution:
We clarified that the 'Not supported' label might be misleading because it refers to the need for different accounts for each currency, which is not applicable to COD since it does not involve accounts. Instead, COD costs are typically associated with a shipping method. Therefore, the client should set the COD price directly in the shipping method settings for each currency. For more detailed guidance on managing multi-currency settings in WooCommerce with WPML, we recommend visiting WooCommerce Multilingual documentation.
If this solution does not apply to your situation, or if it seems outdated, please check the related known issues and confirm that you have the latest versions of themes and plugins installed. We highly recommend opening a new support ticket if further assistance is needed.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 7 months ago.
Assisted by: Waqas Bin Hasan.
