Custom fields import

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Not WPML issue

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year ago.

Assisted by: Long Nguyen.

Author	Posts
July 16, 2024 at 7:35 pm #15962254
selwynH	Background of the issue: The custom field `es_field_toilets` says it has been updated in the log, but is not updating the field whatsoever. Image from log: hidden link Property link on the FE: hidden link Symptoms: Questions:
July 17, 2024 at 3:50 am #15963415
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Selwyn, Thank you for contacting WPML support, I’m happy to help you with this issue. According to the debug log and property post, I see the issue occurs when you import the custom field in the default language English with WP All Import. So I think it might not related to WPML itself. Please let me know if you deactivate WPML plugins and re-import the custom field, is the field value imported? While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/. Looking forward to your reply. Thanks
July 17, 2024 at 7:47 am #15964439
selwynH	I tried that and still seeing the same issue. I reached out to WPalimport and they mentioned its a custom field and thus I am reaching out to you per their recommendation.
July 17, 2024 at 8:12 am #15964684
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Did you mention that WPML plugins are deactivated when importing the custom field to WP All Import support? If WPML plugins are deactivated, they cannot affect the import process of WP All Import. I suggest you take a screen record of the issue without WPML and share it with WP All Import support. We are happy to help you solve any issues arising from WPML but if you can confirm it persists without WPML, I don't think WPML is included in this case. Thanks.

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