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Last updated by Bruno Kos 3 months, 4 weeks ago.

Assisted by: Bruno Kos.

Author Posts
December 12, 2024 at 11:15 am #16507271

cristianS-23

Background of the issue:
I am trying to fix the product title in transactional emails. The issue can be seen on this page: hidden link.

Symptoms:
I expected to see the correct product title in emails, but instead, I got the wrong product title.

Questions:
How can I fix the product title in transactional emails?

December 12, 2024 at 11:52 am #16507532

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Could you please check if this issue occurs under the following conditions?

1. Only the WPML plugins and the WooCommerce core plugin are active. This will help us determine if there is a conflict with another plugin.
2. The theme is set to a WordPress default, such as Twenty Twenty. This will help us identify if the issue is related to your current theme.

Additionally, please install hidden link. This plugin will record all outgoing emails.

If possible, I recommend testing by making a few purchases using the products where the email language was incorrect. Make sure to place the test orders in the English language.

For faster testing, you can temporarily disable all payment gateways in WooCommerce, leaving only the **Check Payments** option enabled.

The topic ‘[Closed] Fix Transactional Email Notification’ is closed to new replies.