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Last updated by Itamar 1 month, 3 weeks ago.

Author Posts
March 19, 2025 at 2:19 pm

lucS-11

Background of the issue:
I am trying to link already translated products on my site hidden link. I followed the steps in the documentation provided by WPML.

Symptoms:
I don't see the button 'connect with translations' as mentioned in the documentation.

Questions:
How can I link already translated products?

March 19, 2025 at 3:31 pm
March 19, 2025 at 3:34 pm #16836103

Itamar
WPML Supporter since 02/2016

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Please try the troubleshooting section.

1. Take a backup of the DB of your site.

2. Go to WPML -> Support -> Troubleshooting (link)

3. Once on the troubleshooting screen, press the following buttons and check if it helps. Press each button at a time and wait for the process to complete.

- 'Disable cache for language switcher templates'

- 'Clear language information and repopulate languages' button (if it is showing)

- 'Synchronize posts taxonomies' for 'Products'

- 'Clear the cache in WPML'

- 'Remove ghost entries from the translation tables'

- 'Fix element_type collation'

- 'Fix WPML tables collation'

- 'Synchronize local job ids with ATE jobs'

- 'Synchronize translators and translation managers with ATE'

- 'Assign translation status to duplicated content'

- 'Set language information'

- 'Reset languages' Press this button only if you didn't add a custom language!

- 'Fix terms count'

- 'Fix post type assignment for translations'

- 'Cleanup and optimize string tables'

- 'Clear invalid strings'

*** Please backup your database before using this.***

If this does not help and you still can't see the "Connect with translation" option on the German page, reply to this ticket, and one of our supporters will continue to help you.

Regards,
Itamar.

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