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Last updated by Itamar 20 hours, 12 minutes ago.

Author Posts
October 25, 2025 at 11:14 am #17518413

Florencia-2

Background of the issue:
I activated 'I prefer bigger segments' in WPML to translate new pages on my site

Symptoms:
When I go to translate new pages, it's still showing individual sentences instead of paragraphs.

Questions:

October 26, 2025 at 2:39 pm #17519566

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Thank you for contacting WPML support. While you wait for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or see if I can help with the issue quickly.

Please check the following known issue, as it may be related to the problem you are experiencing: https://wpml.org/errata/missing-sentences-and-incorrect-numerical-segments-in-advanced-translation-editor/. Please let us know if it appears to you to be the same issue.

If WPML and its add-ons are not up to date on your site, please update them and check whether the problem persists.

If you don't see new versions of our plugin, please check this URL on your site: your-domain.com/wp-admin/plugin-install.php?tab=commercial, then click the Check For Updates button.

Please share your site's Debug information if you need further help with this issue. You can read about it here: http://wpml.org/faq/provide-debug-information-faster-support/

Regards,
Itamar.