Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
After installing Media Translation and uploading a translated image, the image does not appear on the French page of the client's website.

Solution:
First, ensure that all settings are correctly configured:
- Navigate to WPML > Settings > Media Translation in the WordPress Dashboard.
- Verify that all checkboxes are enabled.
- Click the "Start" button and wait for the process to complete.

Next, update the page translation:
- Go to Dashboard > Pages and open the edit screen of the original page.
- Look for the "Languages" section in the sidebar and click the pencil/circle/gear icon.
- Make a minor edit, such as adding an extra space at the end of a paragraph.
- Save the changes.
- A circular arrow should appear next to the translation links, indicating an update is needed.
- Edit the translation again and save it, ensuring it is 100% translated.

If the issue remains unresolved, we may need to access your WordPress dashboard. Please ensure you have a complete backup of your website before providing us with the URL/User/Pass of your WordPress dashboard. Set your next reply to private when sharing this information.

Please note that this solution might not apply to your situation if it's outdated or not relevant to your specific case. If so, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact our support team.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Christopher Amirian 7 months, 1 week ago.

Assisted by: Christopher Amirian.

Author Posts
April 26, 2024 at 10:07 pm #15572182

hylderB-2

I installed Media Translation, looked for the image I needed to change in the French page, uploaded the translated image. But the image is not shown when I go to the pages where it should be.

The logo DIVERSITY IN SPORTS on this page should show the logo in FRENCH:
hidden link

home-inclusion.png
April 27, 2024 at 3:09 pm #15573047

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

Would you please follow the steps below?

- Go to "WordPress Dashboard > WPML > Settings > Media Translation".
- Make sure that all the enabled checkboxes there are checked.
- Click the "Start" button.
- Wait for the process to finish.

After that do as follows:

- Go to your Dashboard > Pages.
- Open the edit screen of the original page. You should see a pencil/circle/gear icon in the sidebar options under the "Languages" section.
- Make a small change, for example, add an extra blank space at the end of a sentence/paragraph.
- Save it.
- You should now see that a circular arrow appears beside the 2nd languages links, this means that an update is required.
- Edit the translation again and save it up to 100% translated.

if the problem persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Thanks.

April 27, 2024 at 5:33 pm #15573142

hylderB-2

Thank you, Christopher!
It worked.
The only thing is that when I search for the images in the filter tab, the result doesn't show all images. Then I need to go through all pages and find the image I need. Is there any solution for this search?
Thank you very much!