Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 13:00 9:00 – 13:00 9:00 – 13:00 8:00 – 12:00 8:00 – 12:00 -
- 14:00 – 17:00 14:00 – 18:00 14:00 – 18:00 13:00 – 17:00 13:00 – 17:00 -

Supporter timezone: Europe/Zagreb (GMT+01:00)

This topic contains 1 reply, has 0 voices.

Last updated by Bruno Kos 2 days, 9 hours ago.

Assisted by: Bruno Kos.

Author Posts
February 11, 2026 at 1:57 pm #17812953

carolinaP-7

Hello,
We were debited 99 euros from our bank card about something that we are not sure what it refers to. On the 22.01.2026, 99 euros was debitd from our company card regarding a service related to WPML called "ON THE GO SYSTEMS WANCHAN, HK" - are you please able to help us figuring out what is this about? Thank you.

February 11, 2026 at 2:13 pm #17813031

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

I’ve reviewed the charge on your statement from ONTHEGOSYSTEMS, WANCHAI, HK dated January 22, 2026, and it corresponds to your WPML Multilingual CMS subscription renewal.

Here are the details:

* Charge date: January 22, 2026
* Merchant name on statement: ONTHEGOSYSTEMS (the company behind WPML)
* Subscription: WPML Multilingual CMS
* Subscription period: January 22, 2026 – January 22, 2027
* Status: Active
* Order status: Completed

The system shows that your subscription was successfully renewed on January 22, 2026, which matches the date of the charge on your bank statement.

The Multilingual CMS license renewal price is €99 per year, which you can verify on WPML’s official pricing page:
https://wpml.org/purchase/

Please note that the final amount shown on your bank statement may differ slightly due to currency conversion rates or bank fees.

So yes — this charge is the valid renewal of your WPML Multilingual CMS subscription for the upcoming year.

If you have any further questions, I will be happy to help.