This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where images disappeared when translating yacht pages into different languages. They had already changed some options in their theme to fix a similar problem on another page, but needed to know how to update all yachts at once to apply the new settings.
Solution:
We suggested that the client should bulk select the pages or posts they want to update and then click on update to apply changes to all selected items. Additionally, we advised the client to go to WPML->Settings and scroll to the bottom to run the WPML Media actions, which should help resolve the media issue. If the problem persists, we requested temporary access to the site to further investigate the issue, emphasizing the importance of taking a full backup before providing access.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we recommend opening a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.
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This topic contains 2 replies, has 2 voices.
Last updated by 1 year, 2 months ago.
Assisted by: Bobby.