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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where images disappeared when translating yacht pages into different languages. They had already changed some options in their theme to fix a similar problem on another page, but needed to know how to update all yachts at once to apply the new settings.
Solution:
We suggested that the client should bulk select the pages or posts they want to update and then click on update to apply changes to all selected items. Additionally, we advised the client to go to WPML->Settings and scroll to the bottom to run the WPML Media actions, which should help resolve the media issue. If the problem persists, we requested temporary access to the site to further investigate the issue, emphasizing the importance of taking a full backup before providing access.

Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we recommend opening a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by Bobby 1 year, 2 months ago.

Assisted by: Bobby.

Author Posts
April 2, 2024 at 11:51 pm #15475414

hakant-6

i am changed some options on my theme for this problem
hidden link
go this page and translate any language
3 language 3 diffrent page

April 3, 2024 at 1:04 am #15475587

hakant-6

have problem

Ekran görüntüsü 2024-04-03 040245.png
April 3, 2024 at 7:20 pm #15480189

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby