[Resolved] My english version of website seems little bit broken
This thread is resolved. Here is a description of the problem and solution.
Problem: You are experiencing issues where the English version of your website does not match the Polish version after integrating the WPML plugin, resulting in a broken schema. Solution: First, verify if the product single pages are displaying correctly by checking a specific product page, for example, the Super Kid Mohair Sweater. If the pages are correct, the next step is to use the WPML String Translation to ensure all necessary strings are translated correctly. This can help in aligning the schema across different language versions of your site.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. It's also advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
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Background of the issue:
I am trying to ensure that the English version of my website matches the Polish version. After integrating the WPML plugin, the website schema appears broken. You can compare the homepages at hidden link.
Symptoms:
The English version of the website is different from the Polish version, and the schema is broken.
Questions:
Why is the English version of my website different from the Polish version?
How can I fix the broken schema after integrating WPML?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
Please verify if the Kadence settings are consistent across both languages by using the same options. You can refer to this guide for creating a full-screen landing page: hidden link">Kadence Help Center. To access the WP Editor for the translated page, use the language switcher in the top bar.
It seems that the Full-Width template setting might not be activated, or it may have defaulted to an option from the General Theme Settings. This could happen if you manually selected Full Width in the Page Settings instead of configuring it globally.
Okay, first problem is fixed. Next one is that single product view and product loop is broken. I'm using kadence pro version and I have custom view for that sections. Look on screen what's happend.
English version is broken, there are different sections and view. Also ''add to cart" translation
I'm Osama from WPML forums support. I'll be glad to help you today.
First of all, sorry for the late reply; it was due to a higher workload.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Please don't post your access details, if you don't see the form below, please don't add your credentials, as they will be publicly exposed٫ (hidden link)
Thanks for the access details. I checked the issue but couldn't find the custom template for the products' single page. Would you please let me know where to find it and edit the default language template?
Hey, to find custom template for the products you need to open WordPress menu -> Products-> Woo Templates and there you have 2 templates (single and loop)
Hey, there are stil some text to translate like button "add to cart", "submit" in forms and shipment options in shopping cart - I attached screen shoots
