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This topic contains 6 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 11 months ago.

Assisted by: Prosenjit Barman.

Author Posts
August 1, 2023 at 2:39 pm #14135483

marcP-42

I want to translate the products page.
hidden link

but it does not copy the structure of the categories to filter the products. The images are not copied, and the products do not appear on the two translated pages:

hidden link
hidden link

Thank you!

August 2, 2023 at 1:13 pm #14142645

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support. I will be glad to assist you in this matter.

I have checked the default and translated versions of the product page and can see that the Category layout is not showing properly in the translated version. Please be informed that the products are also not showing if I select any category from the default language. So the issue with products can be something else.

To fix the layout issue, please make sure that you've translated the filter according to the instructions mentioned in their official documentation.

- hidden link

If the issue with images doesn't get solved even after trying out the steps mentioned in the documentation, then it is possible that the thumbnail or image assigned to the category might not be copied to the Translated category. Please try the steps below and check if that helps to solve the issue.

- Go to the "Products > Categories" section of WooCommerce
- Switch to `French` or `English` language using the language switcher on the Top bar of the admin
- Check the categories and see if the thumbnail is added with the categories or not.
- If the thumbnail is missing, add a thumbnail and check if it is showing on the "Product" page or not.

Let me know the update. if you need further assistance, I will be happy to help.

Best Regards,
Prosenjit

August 2, 2023 at 2:02 pm #14143179

marcP-42

Thank you for your reply. I have followed all your steps and the images and the structure of the product categories are now displayed correctly. Thank you.

I have a little problem .... they are sorted in alphabetical order I think...I want them to be sorted like the Spanish page...the order must be the same as the Spanish page..is it possible?

Thanks

August 3, 2023 at 10:32 am #14148371

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Glad to hear that the images are now showing properly with the categories.

The category order is supposed to sync across the languages. But, if it is not showing the same as the order in the default language, then please follow the steps mentioned in this video(hidden link). I hope it will help.

Please let me know if you need further assistance in this matter. I will be happy to help.

Best Regards,
Prosenjit

August 3, 2023 at 10:44 am #14148595

marcP-42

Thank you,
I followed the video and it worked.

I thought it was all correct, but I see that the breadcumb doesn't translate...it should be product. Any help?

In English and French it is also translated as "tienda" instead of "producto".

August 3, 2023 at 10:45 am #14148597

marcP-42

Image adjunt

Captura de Pantalla 2023-08-03 a les 12.43.33.png
August 3, 2023 at 1:30 pm #14149943

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Glad to hear that the video helped.

I checked both the French and English shop page and can see that the Breadcrumb shows properly translated. For example, please check this screenshot: hidden link

Usually, breadcrumb text can be translated from the "WPML > String Translation" section. You can search for the text in String translation and add the translation from there.

Related documentation: https://wpml.org/documentation/getting-started-guide/string-translation/

As the text appears translated now, is there anything else I can help you with? Please let me know if there is any, I will be happy to help.

Best Regards,
Prosenjit